Customers tell you things every day - problems, gaps, plans they haven't mentioned to anyone else. Log the tip-off in two minutes and take home 10% of the deal, upfront, the moment it closes.
*Note: Tip-offs are exclusive to operations and support staff.
Spot it. Log it. We handle it. You get paid.
See how it works →Spot it.
A customer mentions a challenge that's outside what you're already handling for them.
Log it.
Using the form above, fill in your details, the customers, and what they told you - while it's still fresh.
We handle it.
Sales follows up within 48 hours. You're credited as the source and kept in the loop.
You get paid.
Deal signs, 10% of the value lands in your account - upfront, no waiting on renewals.
Every tip-off flows straight into HubSpot the moment you submit it. Nothing sits in an inbox waiting to be typed up, and nothing gets missed - you can always ask your line manager where yours stands.
You're credited automatically, permanently, on the record. The tip-off is timestamped to you the second it's logged, so there's never a dispute over who spotted the opportunity first.
Not every lead makes a good tip-off. Before you submit one, use this quick check to see whether it's ready - or whether it needs a conversation with the customer first.
A good tip-off looks like this
You've heard directly from the customer that there's an opportunity.
You're working on a project with the customer and you can see scope for upgrades or additional services.
You've pre-qualified a new customer and spoken to them about what they actually need.
A bad tip-off looks like this
You have a "hunch" that a new customer could benefit from our services, without asking them anything first - for example, noticing a pub's phone ringing unanswered and deciding that means they need Aila.
You're passing on an existing customer's details even though they haven't expressed any interest or need.